1. Overview
Softecks and its affiliated apps, websites, products, and services, collectively referred to as "Softecks," "Company," "we," "our," or "us," respect your privacy. This Privacy Policy describes the types of information we may collect from you or about you, how we use that information, and the choices available to you.
By accessing or using our applications, websites, digital products, or services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
This Privacy Policy applies to Softecks mobile apps, websites, digital products, and related services unless a specific app or service provides a separate privacy notice.
2. Data Safety Summary
Some Softecks apps may collect or share certain required user data types for app functionality, analytics, advertising, diagnostics, fraud prevention, security, and service improvement.
Our apps may collect or share certain user data types depending on app features, third-party SDKs, advertising services, analytics tools, and support features used.
User data collected by our apps is encrypted in transit using commercially accepted security practices where supported by the app, device, platform, and third-party service providers.
Our apps generally do not allow users to create an account directly inside the app.
Users generally cannot log in to our apps using accounts created outside the app.
Where applicable, user data controlled by Softecks is automatically deleted or anonymized within 90 days when it is no longer required for the purposes described in this Policy.
Unless stated separately for a specific app, our apps do not claim independent security review badges or UPI payment verification badges.
Some third-party services, such as advertising, analytics, crash reporting, payment, or platform providers, may retain data according to their own privacy policies and retention practices.
3. Information We Collect
Depending on the app, website, or service you use, we may collect limited information to provide, improve, secure, analyze, and personalize our services.
This may include your name, email address, support messages, feedback, or other information you choose to send to us.
This may include device model, operating system version, app version, language, country or region, crash information, diagnostics, and performance information.
Some apps may use the Android Advertising ID or similar identifiers for advertising, measurement, analytics, fraud prevention, and service improvement.
This may include pages viewed, features used, buttons clicked, time spent in the app, and general interaction data.
Some advertising, analytics, or platform services may process approximate location based on device, network, IP address, country, or region.
We may receive crash reports, error logs, diagnostics, and technical information to improve stability and fix app issues.
We do not intentionally collect sensitive personal information unless it is necessary for a specific feature and clearly disclosed to you.
4. How We Use Information
We may use collected information for the following purposes:
- To provide, operate, and maintain our apps, websites, and services.
- To improve app performance, user experience, content, and features.
- To respond to your questions, feedback, support requests, or complaints.
- To show advertisements and measure ad performance.
- To personalize content or ads where permitted by law and platform settings.
- To analyze usage trends and understand how users interact with our services.
- To detect, prevent, and address technical issues, misuse, fraud, or security problems.
- To comply with legal, regulatory, platform, and policy requirements.
5. Advertising and Android Advertising ID
Some Softecks apps may display advertisements provided by third-party advertising partners. These partners may collect and use certain information, including the Android Advertising ID, device information, app activity, approximate location, and usage signals to provide ads, limit repeated ads, measure ad performance, prevent fraud, and improve advertising services.
The Android Advertising ID is a resettable and user-manageable identifier provided by Google Play services. You can reset or manage your Advertising ID and ad personalization preferences through your Android device settings or Google account settings, where available.
Examples of advertising, analytics, and platform services
- Google AdMob and Google advertising services
- Google Play services
- Firebase services, if used by a specific app
- Crash reporting, analytics, or diagnostics SDKs
- Other third-party SDKs disclosed by the relevant app or service
Third-party partners process information according to their own privacy policies. We recommend reviewing the privacy policies of the third-party services used in the apps you install.
6. Account Creation and Login
Softecks apps generally do not allow users to create accounts inside the app. Our apps also generally do not support login using accounts created outside the app.
Because our apps do not generally provide account creation or account login features, account deletion features may not be available inside the app. However, users can contact us for privacy-related questions or deletion requests using the contact details provided below.
If a specific Softecks app later adds account creation, login, subscription, cloud sync, or user profile features, that app may provide additional privacy details or account deletion instructions.
7. Data Retention and Automatic Deletion
We keep collected information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including app operation, analytics, advertising, diagnostics, fraud prevention, legal compliance, and service improvement.
Where applicable, user data controlled by Softecks is automatically deleted or anonymized within 90 days when it is no longer required for the purposes described in this Policy.
Some information may be retained for a longer period if required for legal, security, fraud prevention, dispute resolution, tax, accounting, backup, or compliance purposes. Third-party providers may also retain data according to their own privacy policies and retention schedules.
Data deletion requests
To request deletion of information associated with your use of our services, contact us at contact@softecks.in. Please include the app name, your request details, and the email address used to contact us, if applicable.
9. Third-Party Service Providers
We may work with third-party companies and individuals to help us provide and improve our services. These service providers may assist with:
- App hosting, infrastructure, and maintenance
- Advertising and monetization
- Analytics and performance measurement
- Crash reporting and diagnostics
- Customer support and communication
- Payment processing, where applicable
- Security, fraud prevention, and abuse detection
These third parties may have access to limited information only to perform tasks on our behalf. They are expected not to use the information for purposes other than providing their services to us, except as permitted by their own privacy policies and applicable law.
11. Security
We value your trust and use commercially reasonable methods to protect the information we collect. User data collected by our apps is encrypted in transit where applicable and supported.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
12. Children's Privacy
Our services are generally intended for a broad audience unless a specific app listing states otherwise. We do not knowingly collect personal information from children without appropriate consent where required by law.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us. If we discover that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
13. Your Choices and Privacy Requests
Depending on your location and applicable law, you may have rights to access, correct, update, delete, or restrict certain personal information. You may also contact us to ask questions about how your information is handled.
Advertising choices
You may reset, delete, or manage your Android Advertising ID from your Android device settings, where available. You may also manage ad personalization through your Google account or device settings.
Support and deletion requests
For privacy questions, support requests, or data deletion requests, contact us at contact@softecks.in.
14. Links to Other Sites
Our services may contain links to third-party websites, tools, ads, or services. If you click a third-party link, you will be directed to that third party's site or service.
We do not operate or control third-party sites and are not responsible for their content, privacy policies, security, or practices. We strongly recommend reviewing the privacy policy of every third-party site or service you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and update the "Last updated" date above. Changes are effective when posted unless otherwise stated.
You are advised to review this Privacy Policy periodically for any changes.
16. Contact Us
If you have any questions, suggestions, privacy requests, or concerns about this Privacy Policy, you can contact us at:
Softecks
Email:
contact@softecks.in